In collaboration with Ritz-Carlton Okinawa
This was taken from our balcony. The terrace on the left was our favourite spot in the hotel
So far I’ve written about the rooms and food in Ritz-Carlton Okinawa, but now is the time to tell you about the most important part of any hotel – the people and the service.
THE SERVICE
Ritz-Carlton is renowned for its fantastic customer service that is just out of this world. This is why a hotel review of Ritz-Carlton Okinawa isn’t complete until I write about this part of the experience. Because we had a whole week to see how Ritz-Carlton Okinawa handles customer service, I think we got a pretty good idea of the general state of it. I didn’t know what to expect, but I had only heard great things about the hotel chain in general. The only thing I was slightly “worried” was if they would have been too formal in a way that makes us uncomfortable. I can assure you that this wasn’t the case at all.