When: November 2023
Where: Tokyo, Japan
Length of stay: 10 nights
Room booked: Horizon Club Deluxe King
Room got: Horizon Club Premier Room
Price per night: 158 900 JPY
Travel companion: Wife
Status / collaboration: Collaboration with hotel
*In collaboration with Shangri-La Tokyo
Until 2019 we used to visit Japan each year with my wife, but then the pandemic happened and closed the borders of many countries, including Japan. A few months before all of this in November of 2019 we had the chance to work together with Shangri-La Tokyo and do a blog collaboration with them. This hotel turned out to be one of our favourite hotels in the world, so for four years we dreamt of going back there. I’m glad to say that finally in November 2023 that day came and we got to spend 10 wonderful nights in Shangri-La Tokyo.
This blog review has been done in collaboration with the hotel. We paid full price for a Horizon Club -level room, but received an upgrade as part of the collaboration. As always, the review is an honest opinion of our experience without sugarcoating things, which should be pretty apparent as we paid full price. I also believe that our experience with customer service etc. wasn’t affected by the fact that it was a collaboration and we were treated as any other customer. I base this on my observations between other guests and the staff.
As this was our second time in Shangri-La Tokyo, instead of just a normal blog review, I felt the need to focus more on the changes that have happened during these four years, especially after the pandemic. If you want a more comprehensive review and feel like something is missing here, I hope you’ll find what you are looking for from the previous hotel review here.